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The final course in the Six Sigma Green Belt program is the Advanced Six Sigma Greenbelt course which teaches participants to improve and control processes. Topics included in this course include hypothesis testing, design of experiments, and statistical process control. Participants will have to apply the concepts learned in the Introduction and Intermediate Six Sigma Green Belt courses. The instructor will share many handouts, spreadsheets, and web links that have tools participants will use while completing Six Sigma projects. Upon successful completion of this course, participants will be awarded certification as a Six Sigma Green Belt.

Start date: 08/07/17

Online 24/7 (08/07/2017-09/01/2017)

Class Cost: $195.00

Instructor : Scott Follett 

Location : Online



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Develop the mindset of Lean Operational Excellence, an advanced problem solving approach that facilitates continuous improvement within the organization through the identification and elimination of waste. Lean principles can also be used to streamline processes in the human resource functions such as recruiting, hiring, training, compensating and managing performance. Find out about Lean concepts, tools, and methods with which you can benchmark and assess problems, and lead continuous improvement efforts to resolve them. After taking this course you will have an expanded capacity to facilitate small groups and teams using Lean Process Improvement principles and methodologies to create change within your organization. Agenda Unit 1 Overview of LEAN Principles and Applications An overview of lean history and philosophy Understanding the universal application of lean to Human Resource functions regardless of industry Toyota Practical Problem Solving and A3 Tools A3 problem solving reporting processes Unit 2 LEAN Tools for Lean Human Resources Visual management, 5S, standardized work Other lean tools for HR functions Introduction to value stream mapping (VSM) processes A value stream mapping exercise to apply what you have learned Unit 3 Creating an Effective Business Case for LEAN Initiatives within Your Organization Creating the A3 report or storyboard Using the A3 report as a way to present a logical business case for proposed changes, decisions, and improvements within your organization Developing an A3 report to share with other class members Receiving feedback from peers and instructor Unit 4 Lean Leadership for Human Resources Lean leadership and culture change strategies Successfully implementing lean tools and concepts in your organization Planning to prepare for taking the next step Moving forward with Lean Leadership for HR

Start date: 07/03/17

Online 24/7 (07/03/2017-07/28/2017)

Class Cost: $245.00

Instructor : Sally Schmall 

Location : Online



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Geared for professionals at every stage, this course provides resources and support to re-assess your career trajectory, develop the tools you need to launch yourself into a promotion, a new job or a whole new field. We will start with the basics – career assessments: who are you? what are you interested in? what are you good at? and where do you want to go? Then we will work on some research skills to find those opportunities or create them yourself. Lastly, each participant will craft the tools to take them to the next step – resumes, cover letters and other ways to reach out and cultivate your next career launch. Each participant will be able to customize their work to suit their unique direction and needs. This Career Preparation class is designed for people who are wanting to clarify their career options within a specific field or explore possibilities for a career change. The goal of the class is to help participants learn more about careers that match their interests and become more confident about career planning and strategic career moves. Agenda Unit 1 Skill and values identification Envisioning an “ideal career” Networking and research skills Basics of Job Search strategies Unit 2 Developing the Master Resume Understanding the resume & cover letter Selecting the right approach for networking Understanding informational interviews Unit 3 Draft #1 resume & cover letter Identifying professionals for an interview Social Network profile Unit 4 Final resume & cover letter Interviews & reports Wrap-up & resources

Start date: 07/03/17

Online 24/7 (07/03/2017-07/28/2017)

Class Cost: $195.00

Instructor : Kassia Dellabough 

Location : Online



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Most people do not like change even when they know that change is inevitable and will happen with or without your consent. A recent Gallup study found that nearly 70% of the American workforce is disengaged from their jobs. They perceive changes in careers to be too difficult to accomplish or they are too old, not skilled enough and may lack the funds to change their skill set. The good news is that those who are willing to embrace change are much more likely to thrive under new conditions. Take home strategies on how to deal with changes in your work environment and even how to introduce changes to your workplace culture. Agenda Unit 1 -The Fear of Change -Identifying the need for change -Dealing with denial -Our inner talk Unit 2 -Assessing the Situation -The Job at Hand -Starting Slowly but Moving Forward -Somebody has to do it Unit 3 -Leading Change -Creating a sense of urgency -Being driven from within -Ways to lead change Unit 4 -Empowering Others -Empowering Employees -When to Weed or Feed -Gaining a New Perspective -Strategies for Handling Changes in the Workplace

Start date: 07/03/17

Online 24/7 (07/03/2017-07/28/2017)

Class Cost: $195.00

Instructor : Brenton Rolle 

Location : Online



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Make your visual presentations look professional and communicate effectively. Get the latest most advanced techniques on graphic design principles, including page layout, typography and basic design considerations. Take away more skills to create an effective and beautiful visual presentation on any presentation software program that you choose. Agenda Unit 1 Design Principles Contrast Alignment Proximity Repetition Compare effective visual presentations vs. poorly executed visual presentations Unit 2 Design Principles Part 2 Color Balance / Unity Page Layout Analyzing the work of a professional designer to draw inspiration Unit 3 Branding Your company’s brand, visually, core messaging (Analyze how to incorporate that into the presentation) Inspiration Board Concept / Theme of Presentation Stock Images and Illustrations that communicate to target markets Unit 4 Execute Your Visual Presentation Getting Critiques for Improvement Getting Feedback from Professional in your Industry / Target Expanding presentation to different formats – web, info graphics, in-person

Start date: 08/07/17

Online 24/7 (08/07/2017-09/01/2017)

Class Cost: $195.00

Instructor : Jenna Soard 

Location : Online



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Discover the keys to lead customer service with your team. From selecting customer service oriented employees to developing the best processes, you’ll find simple ways to increase your bottom line with outstanding customer service. By saving time and building lifelong customers you will develop lifelong customers.Requirementsnet

Start date: 07/03/17

Online 24/7 (07/03/2017-07/28/2017)

Class Cost: $195.00

Instructor : Fred Bayley 

Location : Online



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Webinars are a hot new meeting format that save money and reach more people than in-person meetings. Use them for customer education, staff meetings and training, presentations, virtual seminars and much more. The technology is simple, but good webinar presentation techniques are critical. Discover the power of successful webinars for your business organization. Then learn the four key strategies to make your webinars more successful. Acquire techniques and tips that will make your webinars winners with your audiences. Agenda Unit 1 Keys to Successful Webinars -What your participants want in a webinar -Choosing the right format for your program -Choosing the right length for your webinar Unit 2 Effective Slides and Presentation Techniques for Webinars -The 4 Keys to a Successful Webinar Presentation -The 5 best webinar presentation techniques -Making slides powerful and visual -Timing your speaking, what to say when, for how long -Voice techniques to keep your listeners interested Unit 3 Involving Your Webinar Participants -How to schedule and initiate questions -Selecting questions to read -How to respond to questions -Using polls Unit 4 Preparing and evaluating webinar presenters -Choosing your presenters: who to pick, who to NOT pick -Ways to train presenters -How to prepare your presenters -Evaluating your webinar success

Start date: 07/03/17

Online 24/7 (07/03/2017-07/28/2017)

Class Cost: $195.00

Instructor : William Draves 

Location : Online



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Have you ever wondered how do I get to that next level in my career? What does it take? This course will help you identify those skills that all great leaders possess, while learning new skills that will help take you to the next level. Whether you are leading a department or a organization you will gain the knowledge you need to be successful. Learn how to incorporate a developed image and communication skills that will rocket you to that next level. Agenda Unit 1 Mapping your Career for Success -Defining where you want to be in your career in 5, 10, 15 years -Setting and monitoring your career goals -Establishing a mentor partnership as a start in your professional career Unit 2 Developing your Professional Career through Non-Verbal Communication -The difference between verbal and non-verbal communication -Conveying the right message with your body language -Writing what you think -Haptics – Using touch to convey non-verbal communication -How to understand others non-verbal communication Unit 3 Image is Everything -You are your brand -What you wear can determine where you go -How to determine if your image is headed in the right direction -How your communication and your image should agree with each other Unit 4 Using Social Media to help develop your Professional Career -The purpose of Social Media -How to use Social Media to create a professional online presence -How to avoid negative images trap that many people fall victim to on Social Media

Start date: 08/07/17

Online 24/7 (08/07/2017-09/01/2017)

Class Cost: $145.00

Instructor : Tawanda McLaurin 

Location : Online



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Did you know most electronic presentations are built for the presenter and not the audience? Add impact to your presentations by using the most effective designs. It’s not about the software. It’s about how your audience processes your information. You’ll find simple, key ideas that will maximize your presentation for all learning styles. These ideas you’ll not find anywhere else.

Start date: 08/07/17

Online 24/7 (08/07/2017-09/01/2017)

Class Cost: $195.00

Instructor : Fred Bayley 

Location : Online



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Regardless of your age, it is always helpful to increase your understanding of how your current students learn and what your future students might need. Students learn in a variety of ways, this course will focus on the influence of generational characteristics on learning styles. Your students learn differently than you do. Come find out how to help your students learn more. And discover something new about yourself too! We will explore fascinating information on the brain and how each generation has responded to their unique “cohort experience”. You will acquire the skills and information needed to facilitate Gen Y and the emerging generation of learners. Understand how your own generational characteristics impact your learning AND your teaching. Come away with our top 20 generational techniques for helping your students learn more. Agenda Unit 1 Introduction to Generational Learning Styles The origin of generational learning styles & foundation of learning style theories Learning theory and the brain What defines a generation - the concept of the cohort experience Unit 2 Understanding generational factors influencing how you learn and teach Characteristics of the Baby Boomers Characteristics and definitions for Generation X Learning characteristics of both Baby Boomers and Gen Xers How YOUR generational characteristics influence your approach to teaching: Baby Boomer, Gen X, Gen Y Unit 3 Understanding Generation Y Core values of Gen Y Impact of technology on generational learning The impact of generational characteristics on approaches to and expectations of education, perceptions of time, prioritizing work/life/school, goals and ambition, collaborative vs. individual, worldview, inputs versus outcomes and other value differences Unit 4 Helping Your Gen Y Students to Learn More Communication tips with Gen Y students and the emerging generation Classroom instruction tips for Gen Y and the emerging generation Addressing awkwardness and other social characteristics of Gen Y Understanding and using technology to facilitate learning The top 20 generational techniques for helping your students learn more RequirementsInternet connection ,IE8 or higher, Chrome, FireFox and access to Adobe Flash Player

Start date: 07/03/17

Online 24/7 (07/03/2017-07/28/2017)

Class Cost: $145.00

Instructor : Kassia Dellabough 

Location : Online



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This course seeks to enable students to acquire the necessary knowledge and skills needed toward the goal of becoming an exceptional legal practitioner in an administrative capacity. It is a bridge course designed to provide students with the tools to develop a thorough understanding of legal office procedures including database management, the preparation of legal documentation including research, legal accounting methods, legal analysis, communications and ethics. At the conclusion of the course, you will be able to improve communication methods, improve the productivity within the legal office by obtaining effective tools that promote a smoother operation. You will also get a better understanding of the importance of competency, confidentiality and the administration of ethics in a legal office environment. Instructions will be given through a blend of lectures, discussions, presentations, class exercises and quizzes. Students shall be expected to complete each assignment in order to receive the legal office administration certificate. Agenda UNIT 1 - Introduction to Law & Legal Systems A. What is law? B. United States & Canadian Legal Systems C. Court procedures – service and filing D. The relationship between the Courts & the legal office UNIT 2 – Legal office procedures A. The functions of a legal office administrator B. The functions of a legal assistant C. Office organization D. Docketing UNIT 3 – Client management A. Lawyer – client relationship B. Client database management – computer systems & applications C. Customer service D. Privacy UNIT 4- Legal research & writing A. Legal terminology & language B. Legal research & analysis C. Drafting – citations, plagiarism, clarity & structure D. Preparation for court

Start date: 08/07/17

Online 24/7 (08/07/2017-09/01/2017)

Class Cost: $245.00

Instructor : LaSania Hamilton 

Location : Online



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Presentations. Whenever people here that word they have an emotional response. Some people get excited and others (most) get nervous. Tracy Morgan recently said something about this, and it was perfect, “People who are nervous can’t wait for it to end. But people who are excited can’t wait for it to begin.” In this class I will focus on two main topics: You and Them. With “You” we will look at how to identify and improve your presentation style - how do you use your body, your face and your hands. We will talk about charisma and if you have it - and if you don’t how you get it. And I will give you some tricks and tips on how to use the Power of The Pause and how to tap into your vulnerability and use it to connect with an audience with integrity and authenticity. With “Them” we will discuss how you identify different personality types that will be in your audiences and how to both respect their needs and give them not what they want, but what they need. I will also give you ideas on how to maintain eye contact, what to do when your equipment fails and the Top 10 Things you must do before you present. This course is designed to give you exercises that you can do on your own to strengthen your presentation muscle and maintain a great attitude when it comes to presenting.

Start date: 07/03/17

Online 24/7 (07/03/2017-07/28/2017)

Class Cost: $195.00

Instructor : Michael Weiss 

Location : Online



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