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Refund/Drop Policy

Continuing Education Refunds, Class Cancellations, and Class Vouchers

You must email Continuing Education to Drop a class.

Email ceinfo@lanecc.edu or call 541-463-6100 any day of the week, the first week of the term for full term classes or 3 working days before the class starts if it is 3 weeks or shorter. If you email requesting a drop they will look at the time of the email and date to make sure it fits in the drop period.

Full Refunds

Full refunds to your debit/or credit card are given if you drop a class by Sunday, 11:59pm after the first class start date unless your class is three (3) weeks or less the refund deadline is 11:59 pm three business days prior to the start date of class. If you are enrolled in one of our Ed2go Career classes, these are non-refundable. Questions on Ed2go Career classes contact 866.441.5454 or email them at CareerServices@Cengage.com

No refunds are given after the refund deadline

It is your responsibility to know the refund deadline and drop any classes you do not plan to attend prior to the refund deadline. If you feel you deserve a refund you must email to ceinfo@lanecc.edu and explain why you are requesting it. If you are granted a refund of any part, this will not include the $10 registration fee, this is a non-refundable fee.

Cancellation of Classes

Classes will be canceled 3 working days before the first day of class if it has not met the minimum number of students.

Class Vouchers

You may petition for a circumstantial request for a class voucher by submitting your request in writing to:

Lane Community College
Downtown Campus
Continuing Education
101 W 10th St, Suite 119
Eugene, OR 97401

A committee will review all petitions to determine if a voucher for the full or partial class amount is warranted due to circumstances beyond the student’s control. Vouchers may be applied to the cost of future class/es, (good for two years after issue date). No refunds are issued after the refund deadline.