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Frequently Asked Questions
 

How do I register?   
There are 2 ways to register for a class:
·         Online Registration: You can self- register for classes around the clock at www.lanecc.edu/schedule, click Community Education, then click 'Sign in' on left menu bar. If this is your first time registering on this site, click 'Create New Student Profile' and build your own account. Next, click Courses on the left menu bar to browse through our online catalog. When you find a class or classes you want to take, add them to your shopping cart, when all classes are in the shopping cart you can complete your registration via our secure web site. 
In person:  You may register in person – staff and student workers are available to assist you with on-line registration and purchase of your class.Hours of operation are Monday-Thursday, 9-6pm, Friday 9-5pm.

Continuing Education
Downtown Campus
101 W. 10th
Suite 119
Eugene, 97401

Cottage Grove Center
1275 S. River Road
Cottage Grove OR, 97424

Successful Aging Institute
Downtown Campus
101 W. 10th
Suite 133
Eugene, 97401
 

How will I know if I got into a class?
 After completing your credit card payment on-line, you are registered and will receive a class confirmation and transaction receipt via email.

What is your refund policy? 
Our Refund policy requires that we be notified at least 3 business days prior to the class start date in order to qualify for a refund.  For refund policy details on specific classes please visit our Refund Policies page or email ceinfo@lanecc.edu or call 541-463-6100.

What if I cannot attend a course as planned? If you need to withdraw from a class, you must notify us at 541-463-6100 or by email at ceinfo@lanecc.edu at least 3 full days before the class starts to request a refund.  
When there is low enrollment are classes cancelled? Each class requires a different number of student registrations for a class to run. You will be notified by email if your class is cancelled. Lane Community College reserves the right to cancel classes with insufficient enrollment. Classes that do not meet the minimum number of students 3 working days before the class meets for the first time may be subject to cancellation.
If your class is canceled, you can request to transfer to another course of your choice, request a credit voucher for a future class or receive a full refund.
When is a course cancelled? Lane makes every effort to maintain the schedule of courses as announced in our catalog. However, we reserve the right to cancel courses, change instructors, switch rooms, and combine classes when necessary without previous announcement. Lane Community College is not bound by printing errors in our publication.
Browse our catalog online: Click courses from the left menu bar. Peruse by content area, search by keywords in the class name or description, and/or search by course number or class id. Full class descriptions can be found by clicking the class name.
Request a printed catalog: Click the catalog image in the top left corner of this website to provide us with your mailing address and we will send you a catalog.
Sign in: If you are new to our site, you must create a new student profile. Creating a profile provides you with your own personal, password-protected account. Having an account will allow you to register online and track your class registrations. Click "sign in" from the left menu bar and follow the prompts.
When building your profile, items marked with a red asterisk are required. We highly recommend using your email address as your login. The demographic information collected is used by the college strictly for state reporting purposes. You will receive a copy of your username and password via email for future reference.
Once you create your student profile (and on subsequent visits after you sign in), you will see menu options that allow you to edit your profile, check your current registrations, and view your transactions and transcript.
Register Online: Browse through the catalog, when you find a class you are interested in, click “add to cart” button, continue shopping and when you are finished, from the shopping cart, click “check out.” Read and agree to the class refund policy, and click “check out” again. Complete your registration on our secure site with your credit card. You can print your transaction receipt and class confirmation for your records in addition will receive a class confirmation and transaction receipt via email. 
How do I print a receipt? To print a receipt for any classes, just sign in and select "My Transactions" from the left menu bar and locate the class. Under "Action", select "Print View" and print your receipt.
How do I print my transcript? To print a current transcript of classes, just sign in and select "My Transcript" from the left menu bar. In the upper left corner is an export link, select the format you would like and print.Order your official transcripts through myLane - For myLane online ordering of a mailed or electronic transcript, you will need to provide a credit/debit card immediately for the $5 charge. Need help? Call 541-463-6100.

How do I update my profile?  You may edit or update your student profile at any time. After signing in, access the link entitled “My Profile” to change any of the information. Click “Edit” at the bottom of the page. You may then edit any the profile fields. When you are finished, scroll to the bottom of the page and click “Submit”.
What are your policies for payment of fees? When you self-register payment is by credit card only; we accept: MasterCard and Visa. We do NOT accept payment by cash, check, or money order. If your registration is paid by your employer or Dislocated Worker Organization, or if you need assistance with on-line registration, please contact us at 541-463-6100 or ceinfo@lanecc.edu.
How do I know if there is space available? If a class is already filled a waiting list button appears and you have the option of placing yourself on the waiting list. If a seat becomes available we will contact you.
How do I access ed2go classes? If you registered for an ed2go class, you will access your class through this web site by by:  
  • Sign in to this web site, www.lanecc.edu/schedule
  • Click the Current Registrations dashboard <tab> or the menu link on left NAV bar
  • Locate your class then click the 'Go To Class' link
NOTE: You will also receive these instructions in your class confirmation.
If I am not sure what class to take, who can help me?  We have Community Education staff ready to assist you. Please contact us at 541-463-6100 or email ceinfo@lanecc.edu and we’ll connect you to the right person.
 
 
Lane Community College